I will be the first to admit I was a distance education
skeptic.
I was well aware
that many students--and many instructors--are capable
of sitting before a computer screen for hour after boring
hour, but this fact did not convince me that an online environment
would be a good choice for graduate education.
I was particularly
skeptical
of the possibility that an online class, of whatever size,
could effectively
create
what educators call a "community
of learners". That is, a classroom environment in which
students learn from each other as well as the instructor,
and the class as a whole becomes a great deal more than the
sum of its parts. I knew I could teach course content online,
but could there be a true community of learners in a virtual
classroom?
I learned the answers to these questions in 1997, when
I taught my first online course. What I found is that with
the right use of the right technology, a virtual class can
feel as real as a face-to-face, on-campus class. And the learning
that goes on can be just as deep.
One online course I taught was LIS 406: Youth Services
Librarianship,
for students interested in working with young people in schools
or public libraries. The real-time
sessions
of the class met every Wednesday from 6 p.m. to 8 p.m. Of
22 students, 15 were off campus, in locations ranging
from the Chicago suburbs
to the Virgin Islands. Seven on-campus students logged in
from their homes or from computer labs. During these sessions,
we used two-way text chat, which allows students to contribute
to class discussions or speak to each other; one-way audio,
which allows the instructor to speak to the group via RealAudio;
and scanned
images and text for students to view.
When LIS 406 met for its last class, I experienced the
mix of feelings that comes at the end of a course gone well.
Of course there was the large sigh
of relief
that accompanies the completion of any lengthy
task. But there was also the small twinge of sadness that
comes with the end of something unique. The final class is
the last time any of us, teacher or student, will be a member
of this particular learning community is a community that
developed its own rhythm,
its own etiquette,
and its own dynamics.
LIS 406, however "virtual", felt completely real.
In
considering the rapid increase of distance education courses,
I am reminded of the old saying about fire: it's a good servant
but a bad master. So, too, is technology. Beginning my first
online course, I worried that the teaching would be edged
out by the technology, leaving a course full of bells and
whistles but empty of substance.
This is the worst thing that can happen when technology is
the master. When technology is the servant, however, it is
simply a means
to an educational end.
If schools always keep an eye on the important learning
outcomes,
computer technology will let them deliver
the kind of online courses needed by the growing numbers of
distance education students.
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